See other parts -
The Small College Librarian – Part 1 – Introduction
The Small College Librarian – Part 3 – Multitasking
One challenge that most librarians at small colleges face is the need to juggle multiple duties at one time. At some colleges, like mine, we must do the job of several librarians at once. This juggling act can vary from library to library, but I will lay out the scenario at Rose-Hulman as an extreme example. With four staff members that provide traditional library services and two others that are a part of the library but provide other services, we all wear multiple hats.
Position: Library director
Duties: Manage library policy, staffing, budget, conduct reference duties including two nights a week and occasional Sunday evenings (shared), conduct bibliographic instruction to classes on demand (shared), cataloging, collection development for print collection, serve on institute committees.
Position: Reference and Electronic Services Librarian (me)
Duties: Conduct reference duties including two nights a week and occasional Sunday evenings (shared), conduct bibliographic instructions to classes on demand (shared), manage the library website, manage LibGuides, manage holdings in EBSCO AtoZ database, manage EZproxy, evaluate and make recommendations on all electronic resources, negotiate licensing terms for electronic resources, manage subscription to all databases (not including journals), library computer technology management, manage access to all electronic resources, manager of Digital Archives Project.
Position: Associate Institute Librarian & Technical Services/Interlibrary Loan Librarian
Duties: Coordinate interlibrary loan requests (internal and external), technical services, manage journals, acquisitions, collection development.
Position: Circulation Coordinator
Duties: Coordinate circulation department, manage reserve materials, supervise student workers, administrative support, budget tracking, supply ordering, ready reference, stack maintenance.
A lot of work is done by four staff members. The two other positions that the library director manages but are not directly related to traditional library operations are:
Position: Instructional Technology Analyst
Duties: Coordinate classroom requests, provide equipment loans, video duplication and production, installation and maintenance of various equipment, facilitate video conferencing needs, budgeting and planning equipment needs, supervise student work force.
Position: Project Manager – Digital Resource Center and Training Center
Duties: Provides assistance with high-level presentation preparation, web page creation, video digitizing and streaming and graphic, slide and text scanning, as well as other technologies to enhance the institute’s ability to provide the best learning and teaching experience possible.
As you can see by my position the library director’s position alone, we both juggle various jobs throughout the day. Individually, each duty may not get the level of attention we would like it. Flexibility is key in doing the job well as a whole. I may set an agenda for the day, week, month, or longer, but that agenda can be sidetracked very easily. The shorter amount of time (such as a day) I set to accomplish something, the less likely it will be accomplished in that amount of time depending on what it is. For instance, I may decide on a particular day that I would like to finish updateing X number of EBSCO AtoZ records. During that day, I may have unexpected heavy reference demand, I may get called by several vendors wanting to chat, I may have to conduct a bibliographic instruction class, I may have to attend to computer issues that need to be remedied, I may be alerted to electronic resources that are not accessible for some reason, and I often have to spend some time during the day working with my Digital Archives project student workers who need help or need to have work checked over.
Lets break this down into major groupings.
1) Reference and information literacy
2) Information resources awareness.
3) Information resources management
4) Digital Archives Project
5) Library technology management
6) Professional development activities
It’s a juggling act, one that must be done carefully in order to do the whole well even if each component is not done to the fullest capacity I would like. At Rose-Hulman, our departing seniors conduct a survey about their four years here and the library always gets high rankings. They are most satisfied with our service and least satisfied with the facility and immediately available resources. The former is being addressed and the latter continues to be a struggle. In my next installment, I will discuss multitasking – the good, the bad, and the necessary.